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WordPress Website Support Packages

A Solution For Every WordPress Website

Our on-going website maintenance packages for WordPress websites help keep your website running smoothy. If something goes wrong, Shero is here to make it right. We can add pages, enhance features, install plugins, and more to help ensure your website runs at peak capacity. How your WordPress website is maintained can heavily impact your website’s success, and we want your website to achieve its full potential.

Why should you chose one of our WordPress Maintenance Packages?

wordpress

WordPress Experts

When you need them

rollover-wp

Rollover Hours

That don’t expire

wordpress-heart

Regular Health Checks

To catch issues quickly

Which Support Option is Right for You?

1

Up to 4 hours of monthly support

Consulting, updating of graphics, text and code, WordPress theme updates, plugin updates, minor bug fixes, etc.

Usual Monthly Cost: $500 ($125/hr)
Monthly Plan Cost: $460 ($115/hr)
Your Savings! $40 per month

2

Up to 8 hours of monthly support

WordPress website uptime and performance monitoring including availability management, consulting, updating of graphics, text and code, in-house staff training, WordPress theme updates, plugin updates, minor bug fixes, etc.

Usual Monthly Cost: $1000 ($125/hr)
Monthly Plan Cost: $880 ($110/hr)
Your Savings! $120 per month

3

Up to 16 hours of monthly support

WordPress website uptime and performance monitoring, including availability management, bug fixes, and ongoing maintenance (version upgrades, backups, cleanup, etc.) Application Support – available to perform WordPress version upgrades, as well as WordPress plugin installations, in-house staff training, customizations, integrations with third-party systems and services, development of additional features and other enhancements and modifications.

Usual Monthly Cost: $2000 ($125/hr)
Monthly Plan Cost: $1680 ($105/hr)
Your Savings! $320 per month

4

More than 32 hours of support

WordPress Website Support – daily backup, daily automated and manual site check, uptime monitoring, daily security check, site performance optimization for fast page loading, theme updates, weekly plugin updates, database optimization, spam comment management, weekly report of work performed and a summary for each service. Install new plugins as requested, create pages, assist with database and user setup, development additional features and other enhancements and modifications.
A business analyst will periodically review your website’s performance, examine market trends, consult on process consulting, and other tasks related to the business functionality of the website.

Usual Monthly Cost: $4000 ($125/hr)
Monthly Plan Cost: $3200 ($100/hr)
Your Savings! $800 per month

*Prepaid 6 or 12 month service contract. Additional 5% discount when signing up for a 12 month contract.

Still have Questions? Find out more about our support packages.

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Package: 12345

Additional Info

Why should you chose one of our WordPress Maintenance Packages?

  • With any website, technical issues come up. Having an ongoing maintenance contract helps prevent problems, or gets them fixed in a timely manner.
  • Shero makes your support tickets top priorities when you are on a maintenance contract.
  • Our packages are priced according to the number of support and maintenance hours you choose per month. If you do not use all your hours in one month, they are rolled over to the next month. However, when the contract expires, your hours are reset to zero.
  • Like having regular checkups at the doctor’s office to ensure you stay healthy, by having a maintenance contract your site is continually reviewed. We will thoroughly examine your site for any bugs or errors, saving you from the fearful  cost and worry of an “emergency room” situation.
  • Shero only offers on-going Website Maintenance Packages. This means we will not offer any “emergency room” pay-as-you-go support. If Shero made your WordPress website, buying a package is the only way to get support from us post-launch.

Prevent WordPress Website Issues

WordPress is a notoriously stable, open-source platform. However, WordPress is automatically upgraded to the latest version many times per year. Sometimes this creates unanticipated problems in the website, especially with Plugins. There are more than 29,000 different WordPress Plugins, and most websites have at least 20 installed. Shero will keep these Plugins updated and working to the best of our ability. We also look at potential problems with the server and code. On-going Website Maintenance is the best way to make sure your website stays up and running, and that everything works.

Since 2010, Shero has been building and maintaining WordPress websites of all sizes. We have seen good websites go bad due to neglect. We help prevent little problems from growing into big problems.

Meet Your Goals

Your business will grow over time, and your website needs to grow with you. All support requests are responded to within a maximum of 8 business hours. Usually you receive a personal response within the same hour that your request was submitted,  and the work is completed not too long after that. Given the unlimited possibilities available to WordPress websites, On-going Website Maintenance is simply smart business. You can choose the package that best suits your needs.

How the WordPress Maintenance Contract Works

Our maintenance packages consist of prepaid blocks of hours, and they are work-for-hire. You will specify how your website should be reviewed or changed before we modify your website. When you send in a support ticket, it will be our top priority. Any hours that are not used in a month roll over, and expire at the end of the annual contract. Shero sends a monthly report about hours used (and how they were used), number of hours remaining, and the date the contract will be renewed.

Once you are in a contract, you can upgrade if additional hours are needed.

What If Shero Didn’t Develop My WordPress Website?

If you already have a WordPress website, then welcome! Your On-going Website Maintenance will start out with a thorough evaluation. You will receive a list of our recommendations for improving your palette of plug-ins and correcting errors, bugs, inefficiencies, and potential problems. We will recommend which services may suit you best, and complete any changes you want.

Why Shero?

At Shero, we believe in offering the best, and most personal, service possible. Based out of our office in Poughkeepsie, New York, all of our employees work in tandem with each other. We do not outsource any work, and each team member is proficient in all forms of WordPress maintenance. We familiarize ourselves with your project and your needs to give you the finest quality work you deserve.